Dashboard Emails And SQL Alerts Not Being Sent

Incident Report for Sisense Service Page

Resolved

Dashboard emails, emailed SQL Alerts, password reset emails and new user login emails did not get sent from Sisense for Cloud Data Teams between 2:40 and 3:40 pm PDT. Engineers identified the issue and instituted a fix. All emails that were supposed to be sent during that time have now been sent.
The Sisense Cloud Support Team can be reached via supportdt@sisense.com.

Posted Apr 28, 2021 - 02:30 PDT