Sisense MS unavailable for some Cloud customers

Incident Report for Sisense Service Page

Resolved

This issue has been resolved.

If you are still experiencing issues on your instance, the Sisense Support Team can be reached at support@sisense.com.
Posted Dec 05, 2022 - 13:46 PST

Monitoring

AWS resolved an issue which was impacting Internet connectivity for the US-EAST-2 Region. All customers should see their VPN's working as expected.

If you are still experiencing issues on your instance, the Sisense Support Team can be reached at support@sisense.com.
Posted Dec 05, 2022 - 13:12 PST

Investigating

We are working with AWS to investigate network connectivity issues for some instances within the US-EAST-2 (Ohio) Region hosted Sisense customers. More information on the issue can be found https://health.aws.amazon.com/health/status
Posted Dec 05, 2022 - 12:39 PST
This incident affected: Sisense Managed Service.
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