Re-direction from periscope.io URLs failing

Incident Report for Sisense Service Page

Resolved

This issue has been resolved.
Posted Jul 01, 2021 - 13:41 PDT

Monitoring

Re-directing functionality from periscope.io URLs to periscopedata.com URLS has been restored and use of periscope.io URLs can resume. Engineers are monitoring for further issues. The Sisense Cloud Support Team can be reached at supportdt@sisense.com or via live chat.
Posted Jul 01, 2021 - 13:06 PDT

Update

Sisense for Cloud Data Teams Engineers are working with AWS engineers to bring back re-directing functionality from periscope.io URLs to periscopedata.com URLS. The Sisense Cloud Support Team can be reached at supportdt@sisense.com or via live chat.
Posted Jul 01, 2021 - 12:51 PDT

Identified

Users accessing Sisense for Cloud Data Teams URLs with periscope.io are receiving errors. Updating URLs to use periscopedata.com should allow those users and systems to regain access. Engineers are working on bringing back the re-directing functionality. The Sisense Cloud Support Team can be reached at supportdt@sisense.com or via live chat.
Posted Jul 01, 2021 - 12:21 PDT
This incident affected: Sisense for Cloud Data Teams.