All Systems Operational

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Welcome to the Sisense Status Page. Here you will find the status for Sisense for Cloud Data Teams, and Sisense Managed Service. Subscribe to updates to be notified when services are being affected. If you are experiencing an issue which is not represented on this page, please contact Sisense Support via sisense.com/support/

Sisense for Cloud Data Teams Operational
Sisense Managed Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 26, 2025

No incidents reported today.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Degraded Availability of AI Features in us-east-1 Due to Cloudflare Network Performance
Resolved - This incident has been resolved.
Aug 21, 12:53 PDT
Update - We are continuing to work on a fix for this issue.
Aug 21, 12:06 PDT
Identified - We are currently experiencing degraded availability of certain AI-powered features, including Natural Language Queries (NLQ), in the us-east-1 region. This is related to ongoing network performance issues reported by our security provider (Cloudflare), as noted on their status page: https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2

All core Sisense services remain fully operational. Only AI-related functionality is impacted, and customers may encounter intermittent errors or unavailability when using these features.

Our engineering team is actively monitoring the situation and working with Cloudflare to track their progress toward resolution. We will continue to provide updates and confirm once AI feature availability has been fully restored.
Aug 21, 11:50 PDT
Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025
Intermittent Access Issues for Sisense APIs and Support Portal
Resolved - Some customers experienced intermittent issues when accessing Sisense APIs and the Support Portal. The disruption was caused by a dynamic adjustment within our traffic bot management rules, which automatically adapt based on observed traffic patterns. In this instance, the adjustment inadvertently impacted certain legitimate API requests.

Once the issue was identified, our security engineering team promptly reverted the adjustment, and services were quickly restored. All environments are fully operational, and we are actively monitoring system performance to ensure continued stability.

We are working closely with our traffic management provider to fine-tune protections so that future adjustments do not affect customer traffic. We sincerely apologize for the disruption and greatly appreciate your patience and understanding as we resolved the issue.
Aug 18, 12:00 PDT
Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

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